High-End Concierge Service
A turnkey solution for the management and letting of your flat or house in Saint-Malo and the surrounding area.
Our difference
At a time when rental concierge services are becoming industrialised (key lockboxes, automated check-in, smart locks), we have made the opposite choice: 100% human, 100% of the time. Here are our three concrete commitments, never up for negotiation.
Every guest is welcomed in person, without exception. Keys handed over face to face — never a keypad, never a smart lock, never a self check-in.
We personally call each guest before they arrive to confirm the time, introduce the neighbourhood and anticipate their needs. No automated email: a genuine, human conversation.
A temperamental lock, a leak, a restaurant recommendation: we stay reachable and present throughout the entire stay. Guests are never left to face the unexpected on their own.
"On the Emerald Coast, we are among the very few concierge services to refuse key lockboxes entirely. It's more work, it doesn't scale, but it's what makes us who we are — and the reason our owners entrust their properties to us."
— Les Saisons d'Émeraude
Our organisation
Being human does not mean being any less rigorous. Behind the personalised welcome, we have built a complete professional organisation, from the very first contact with an owner through to monthly financial reporting.
Multi-platform listings (Airbnb, Booking, Abritel), booking management, guest welcome, professional cleaning, laundry, maintenance and transparent monthly financial reporting.
Based on the Emerald Coast for more than 10 years, we know the area, its properties and the expectations of guests and owners alike inside out.
A simplified joint-stock company (SAS) registered with the Saint-Malo Trade Register. A clear contract, a fixed 20% commission (excl. VAT), with no hidden fees. Regular, detailed monitoring of your rental activity.
Our approach
Do you own a flat or house in Saint-Malo? We take care of the entire rental management of your property as a short-term let.
From creating your listings to welcoming your guests, and including cleaning and optimising your rates, we offer you a complete and transparent solution.
Discover our services
Our Services
Creation, professional photography, price optimisation according to the season and demand.
Check-in, check-out, communication 7 days a week, keys handed over face to face (no key lockbox) and a condition report.
Professional cleaning service, provision and management of linen between each stay.
Why choose us
A minimum commitment of 6 months for the optimal management of your property.
20% commission (excl. VAT), no hidden fees. You only pay if you let.
A guaranteed 100% response rate. Available 7 days a week for your guests.
Based in Saint-Malo, we know the Emerald Coast and its guests inside out.
Get a free, no-obligation estimate in just a few minutes.
Request an estimateTestimonials
A friendly, available and efficient concierge service. I highly recommend them.
It's so lovely to be welcomed by real people, especially Sophie, who is genuinely generous and sincere. We called at 8pm and she answered just as warmly as when we first arrived.
A huge thank you to Sophie, whose professionalism and kindness are truly impressive. I recommend Sophie 200%.
